Last updated: September 5, 2026
This Privacy Policy describes how JW Auto Group LA and ATS Auto Repair Hammond collect, use, and handle information when you interact with our Facebook pages, websites, or contact us directly.
Information We Collect
We may collect your name, phone number, email address, and vehicle information when you contact us for a service appointment, respond to an advertisement, or submit an inquiry through our Facebook pages or website.
How We Use Your Information
We use your information to respond to service inquiries, schedule appointments, and follow up on services you requested. Information shared with Avery may be emailed to the shop as a booking or abandoned-chat lead so the team can follow up. An appointment is not created until Tekmetric confirms the customer completed its secure booking flow. We do not sell personal information.
Facebook and Meta Platforms
We use Meta Pixel technology to measure website visits and confirmed appointment scheduling. When enabled, Meta may receive page URL, browser and device information, Meta cookie identifiers, referring source, campaign parameters, and a confirmed scheduling event. We do not send Avery chat transcripts, appointment details, vehicle details, names, phone numbers, or email addresses to Meta through this tracking.
Meta processes this browser-based measurement information under Meta's Privacy Policy. We use it to understand website and advertising performance.
Data Retention
We retain contact information only as long as necessary to provide the service you requested or as required by law. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at the information below.
Contact Us
JW Auto Group LA
2810 W Church Street, Hammond, LA 70401
Phone: (985) 304-8016
Email: info@jwautola.com
Changes to This Policy
We may update this policy from time to time. The most current version will always be available at this URL.